We’re looking for a new Area Manager/Head of Branch Development

Job Title: Area Manager/Head of Branch Development

An exciting, fast paced senior management opportunity!

The area manager will have a clear vision and strategy for their area, communicating this effectively to make sure that their team fully understand the part they play in it.

Key Responsibilities

  • Mentor, coach and review the performance of their Registered Managers
  • Identify needs, risks and potential problems. Work with our Saxmundham team to solve these issues
  • Drive compliance with CQC and Christies Care standards to ensure that each branch gives an outstanding service to clients and carers
  • Work closely with our marketing team, helping them build networks, with social media and other opportunities
  • Work closely with our recruitment team, to make sure that the right people are recruited, onboarded correctly and that they achieve their full potential
  • Support and lead the RMs to deliver operating profit, manage costs and maintain focus on agreed KPIs
  • Analyse branch performance, to benchmark and seek new opportunities
  • Lead the ongoing journey; preparing teams to launch new branches


  • Extensive experience of people management processes
  • Excellent risk management skills, putting strategies in place to safeguard the Company
  • High level of commercial and strategic awareness with proven experience in achieving Key Performance Indicators within a highly regulated industry
  • Excellent organisational change, project management, analytical and problem-solving skills
  • Significant experience of managing and influencing employees, delivering proven contribution to wider corporate issues including engagement at senior levels
  • Successful track record of leadership with demonstrable experience of coaching and developing team capability in line with the business plan
  • Experience and understanding of financial management and duties
  • Ambassador of active and empathetic listening skills
  • Meticulous attention to detail
  • High emotional intelligence
  • Flexible and adaptable approach with a growth mindset
  • Highly resilient
  • Up to date and thorough knowledge of relevant legislation
  • Full driving licence and a willingness to travel across East Anglia

What we offer

  • Family run organisation for over 30 years; our staff are welcoming, friendly and enjoy their jobs which is very important to us
  • You will have countless opportunities to learn and develop
  • Working for an organisation rated as outstanding by the Care Quality Commission
  • 25 days holiday per year + bank holidays, increasing for every year of service up to 30 days
  • Free onsite parking
  • Cycle scheme
  • Employee discounts
  • Employee Assistance Programme
  • Profit related pay
  • Flexible and hybrid working

This job description sets out the main duties and responsibilities of the job holder.  It does not constitute an exhaustive or comprehensive list and the job holder may be required to carry out any additional tasks as and when requested to do so by their manager.

This job description may be reviewed or changed from time to time according to the needs of the Company, Clients, Healthcare Assistants and Recruitment and Hourly Care departments and is to be used in line with Company Policies.

How to apply

To apply, please send your CV to demi.winton@christiescare.com

Job Type: Full-time

Salary: £45,000.00 – £50,000.00 per year

Closing date 29th September 2023


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