We’re looking for a new Recruitment Coordinator

Job Title: Recruitment Coordinator
Reports to: Recruitment Team Leader

Christies Care provides domiciliary care to dependent adults and has been rated as Outstanding by the Care Quality Commission (CQC).

The core values of Christies Care are:

  • Do as you would be done by
  • Bring positive energy
  • Be outstanding
  • Do what you say you will do

Job Purpose

The role of the Recruitment Coordinator is to ensure the Hourly Care Branches are supplied with the right quantity and quality of Healthcare Assistants.  The role will ensure that all Healthcare Assistants are of good character and suitable and that all relevant documentation is processed in accordance with CQC regulations and Company standards.


The Recruitment Coordinator is responsible for the recruitment and compliance completion of all Hourly Healthcare Assistants and will work across both the Saxmundham and Stowmarket offices.

Key Responsibilities

  • Advertise vacancies via job boards and social media
  • Identify and explore other recruitment sources and methods of attracting new talent
  • Manage all job applications that are received
  • Identify applicants’ suitability by completing telephone screens and in person interviews
  • Check the suitability of potential Healthcare Assistants in a robust way, ensuring that all Healthcare Assistants are honest, trustworthy, respectful and reliable
  • Process all the necessary documentation in a robust way
  • Liaise with referees to obtain references for Healthcare Assistants
  • Complete right to work checks for Healthcare Assistants
  • Process Disclosure and Barring Service (DBS) checks for Healthcare Assistants
  • Book potential Healthcare Assistants onto induction training
  • Onboard new Healthcare Assistants into the Company
  • Manage expiry dates for legal documents
  • Analyse trends of enquiry or recruitment and create plans to exploit these trends
  • Undertake the recording and analysis of recruitment data
  • Maintain and develop relationships with existing Healthcare Assistants in person and via telephone calls and emails
  • Support the Company to grow their ‘word of mouth’ referrals within the Healthcare Assistant network by working closely with the Community Engagement Officer and Digital Marketing Coordinator
  • Assist with representing the Company at trade exhibitions, events and demonstrations

Person Specification

  • Supportive of Christies Care Commitment, purpose and values
  • Supportive of Christies Care Customer Service Commitment
  • Passion for care
  • Strong work ethic
  • Good time management skills
  • Ability to communicate effectively with excellent written and verbal skills
  • Ability to spot and suggest improvements to working processes
  • Strong team ethic
  • Active and empathetic listening skills
  • Ability to work autonomously
  • Flexible attitude
  • Adaptable
  • Resilient
  • Compassionate
  • Ability to observe and maintain confidentiality
  • Ability to maintain professional boundaries
  • Knowledge of relevant legislation
  • Proficient in using Microsoft Office software
  • High attention to detail

Performance Criteria

  • Performance Indicators as kept by the Recruitment Team Leader
  • Meeting deadlines
  • Personal development
  • Feedback from Healthcare Assistants and colleagues
  • Number of applications processed and booked to induction
  • Average speed of processing each application
  • Call statistics
  • Meeting agreed parameters on each Healthcare Assistant’s application journey

This job description sets out the main duties and responsibilities of the job holder.  It does not constitute an exhaustive or comprehensive list and the job holder may be required to carry out any additional tasks as and when requested to do so by their manager.

This job description may be reviewed or changed from time to time according to the needs of the Company, Clients, Healthcare Assistants and Recruitment and Hourly Care departments and is to be used in line with Company Policies.

How to apply

To apply, please send your CV to demi.winton@christiescare.com

Closing date 18th August 2023


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