Care Coordinator – Hourly Care
Based in Saxmundham HQ | Full-time | Rated Outstanding by the CQC
Join a purpose-driven, award-winning care organisation where every detail matters.
Christies Care has proudly been rated Outstanding by the Care Quality Commission (CQC) and provides exceptional domiciliary care to dependent adults across the UK. Rooted in our core values – Do as you would be done by, Bring positive energy, Be outstanding, and Do what you say you will do – we are looking for a dedicated and compassionate Care Coordinator to join our growing team.
About the Role
As a Care Coordinator (Hourly Care), you’ll be the vital link between our clients and our incredible team of Healthcare Assistants. This is a dynamic, fast-paced role ideal for someone who thrives on relationship building, solving problems, and delivering a consistently outstanding service. You’ll manage daily rotas, respond to last-minute changes, and ensure our clients receive the best care possible — with warmth, professionalism, and precision.
What You’ll Be Doing
- Build strong relationships with clients and Healthcare Assistants
- Coordinate care rotas and manage short-notice changes
- Respond to client enquiries and set up tailored care packages
- Communicate with family members, local authorities, and healthcare professionals
- Keep all care plans and client records up to date
- Identify and respond to any safeguarding concerns
- Maintain compliance with care legislation and internal standards
- Support and motivate the hourly care team to deliver exceptional service
About You
You’re a natural organiser and communicator who brings energy, compassion, and professionalism to every interaction. You may already have experience in care coordination, admin, or scheduling — but above all, you’re passionate about helping others and making a meaningful difference.
You will have:
- Excellent communication and time management skills
- A supportive, proactive and flexible attitude
- The ability to prioritise under pressure and stay calm in a busy environment
- Strong working knowledge of Microsoft Office
- A caring nature and commitment to high standards
- Experience working in a care or healthcare setting (preferred but not essential)
We Offer:
- A full-time position with a supportive team and structured training
- Opportunities for professional growth and internal progression
- A positive, values-led working culture
- The chance to be part of a service that really makes a difference
Join Christies Care and be part of something outstanding
Apply today and take the next step in your care career.
Please be advised this is a 14 Month Maternity Cover position
Job Types: Part-time, Zero hours contract
Pay: £25,000.00 per year
Benefits:
- Company pension
Licence/Certification:
- Driving Licence (required)
Work Location: In person
