Dementia Care​

We offer tailored home care services to support families and their loved ones to live well with dementia

24 hour Dementia Care at home

A dementia diagnosis can cause a great deal of uncertainty and distress for all involved. It is a complex condition requiring expert care.

Our carers receive specialist dementia training to provide flexibility, expertise and support for you and your loved one as you adjust and adapt to the needs of someone living with dementia.

Being cared for at home in memorable surroundings provides a great deal of comfort and a sense of safety and familiarity for dementia sufferers, reducing the need for disruption and change which can cause such anguish.

We provide live-in dementia care to support a range of conditions, including Alzheimer’s disease and vascular dementia.

Understanding Dementia

Good carers are essential to improve the life quality of those living with dementia and to ease the load and provide respite for family members.

We invest heavily in our dementia training programme and in selecting carers who are required to take an intensive residential course before working with our dementia clients. This is the most in-depth course of its kind in the country so you can be confident we provide the best carers for your loved ones.

dementia care package

Our Dementia Care package

Our award-winning personalised care is tailored around the needs and characteristics of your loved one. Our focus is on:

Continuity – we select a small team of carers who work on rotation providing our clients with the comfort of a familiar face.

Personality – We never lose sight of the person behind the dementia. That’s why a large part of our assessment process focuses on your loved one’s personality, history, hobbies, likes, dislikes, hopes and fears.

Empowerment – One of the most important aspects of successful dementia care is to work with the person being cared for to ensure they can remain independent. We encourage all our clients to carry on doing the things they can do for themselves but we are there to help when they come across something they can’t do. This is why our care is person-centred, rather than task-based.

Empathy– We know that empathy and a caring attitude are key to the success of caring for someone with dementia. These qualities are emphasised and grown throughout our training programme so that our clients are treated as people first and foremost. Carers are asked to think “how would I like it if it were me?” and to think about their client properly, using their imagination and the techniques we teach them, to really understand what the client wants.

Dementia Pledge logo

Dementia Pledge

We are signed up to the Dementia Pledge. It shows that we fully understand the needs of people with dementia. As well as our carers, we also ask all head office staff to attend the Dementia Friends Project run by the Alzheimer’s Society. This enables all our employees to gain a greater understanding of this complex condition which affects a large number of our clients.

Meet Dementia Friends Champion – Helen Drain

Helen is our lead Dementia Trainer (Alzheimer’s Society approved and Dementia Friends Champion) and has first-hand experience of the challenges of caring for someone with dementia. When caring for her husband, she admits she “got everything wrong and made all the mistakes you can. I don’t want to see anyone else going through that.” In her role as a Dementia Champion Helen gives valuable training and information about dementia to many organisations in the local community.

Helen explains ‘There isn’t a typical day for a dementia sufferer, we all have our own individual lives, preferences and routines and this is exactly the same for somebody living with dementia. Our clients are all individual people who like to live their own life with the aid of one of our carers just to help them manage with any areas they struggle with. Because all clients living with dementia are different and they can change on a day to day basis, our carers have to be quite flexible and able to think on their feet to deal with anything that might occur.

Our live-in dementia care training gives carers an in-depth knowledge into the different types of dementia, how it affects the brain and how to recognise and help manage the symptoms. These can include sun downing, ‘wandering’ or, to give it our preferred term, ‘walking with a purpose’ as this is usually the case, medication and nutrition. Our support for dementia carers also offers an invaluable interactive element in our own ‘Dementia Experience Room’ to help the carers feel what a client living with dementia may experience. Training also focuses on various other ways to support someone living with dementia, such as using music, validation, reminiscence and other therapies that people have tried. We cover a broad range of subjects to equip our carers with a solid understanding of how to care for and deal with the challenges of dementia.

Dementia Care: Client case study

Proven success – Outstanding results

Mrs Ritchie has dementia. The exact type of dementia has never been diagnosed, but she started to need more and more care.

Her daughter, who lived 4 miles away, went from visiting once a day to several times a day, as well as receiving visits from her neighbours who were extremely kind and helpful.

But this wasn’t enough.

Her family started to explore the idea of her going into a residential home, but this would have made Mrs Ritchie miserable.

Her two main loves in life are her dog and her garden. Going into residential care would have meant that she’d have to give these up.

With carers from Christies Care, Mrs Ritchie is still at home. She looks after her garden and walks her dog on her favourite walks.

Her sons come and stay for weekends, bringing her grandchildren too.

Importantly, her family doesn’t need to worry any more.

“I no longer feel sick every time the phone rings. And I’ve been able to have a holiday, without having to worry about mum.”

Mrs Ritchie’s daughter

Home Care Services

Health Investor Awards Winner 2019

Domiciliary Care provider of the year

For more information on how live-in home care can help you:


A staggering 97 percent of people do not want to go into a care home if they become ill or less able to cope.

Helpful Resources

Alzheimers Society

Alzheimer’s Society is the UK’s leading dementia charity.