About us

We’ve been providing expert care for over 35 years, making it possible for people who need care to continue living independently in their homes.

Our story

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What sets us apart from other home care providers?

Christies Care is a family-owned and run business with strong values, treating you as an individual, never just a number.

We are proud to have grown through personal recommendations and positive word-of-mouth from our clients, a reflection of the trust and care we provide.

What truly sets us apart is our commitment to excellence, as recognised by our consecutive ‘Outstanding’ ratings from the Care Quality Commission (CQC). This prestigious recognition places us in the top 4% of care providers in England, so you can be sure you are receiving the very best there is to offer.  

We strike the perfect balance: large enough to invest in continually improving our services, yet still small enough to know and care about each client and carer personally.

Our tailored home care services available in England and Jersey—ranging from live-in care, Suffolk home care visits, to emergency and respite care—are designed to suit individual needs and circumstances, ensuring our clients enjoy the highest possible quality of life in the comfort and familiarity of their own homes.

A key factor in our success is the outstanding quality of our carers. Each carer is extensively vetted and attends our Princes Royal award-winning 10-day intensive training program, equipping them with the skills, compassion, and expertise needed to provide outstanding care. Fewer than 1% of applicants pass our assessment process, meaning only the best carers in the country join our team, offering you not only the highest standard of care but also complete peace of mind.

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Lou Attwood
September 18, 2024

Christies Care helped our family through a very difficult time indeed. They provided excellent iive-in care for both of our parents, meaning that they could stay at home rather than going in to a care home. Our Local Area Manager (Ruth) was absolutely brilliant. She really took the time to listen to what our parents needed and created a bespoke care plan for them. The staff that I spoke to at Christies were always well-informed and helpful. And the carers were just amazing. Such lovely people.

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Robert Watson
August 24, 2024

It's been a strange year since my dad passed away leaving Mum on her own in their house. However with these guys giving mum the best possible care and attention it's been a bit easier. Having the updates from the care team has put our minds at rest on countless occasions. They've shown compassion and the highest professionalism may times. I can recommend these guys enough.

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Tracey Evans
July 6, 2024

A very well organised event and even the British weather didn’t keep people away. From when we arrived , we were greeted with a warm welcome. The staff we spoke to were very engaging and nothing too much trouble. Was lovely to see members of the community, a local singer & to catch up with other organisations aswell as ex colleagues and friends. The ethos of what Christies Care does Was apparent and we look forward to engaging with their new office in Stowmarket. Thanks again Matt for the invite . Tracey & Amanda Needham Market Community Chinwag

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Bryan Ellison
January 18, 2024

Friendly family run company with professional people in every department who strive to offer an outstanding service.

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Emma Ford
August 5, 2022

Employee of 18 years and cannot recommend enough. This family-run company are always working to go above and beyond expectations and always aim to deliver any promises they make. With award-winning training and an Outstanding CQC rating Christies Care strives to always provide the best possible care whilst accommodating each individuals unique needs and wishes.

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Andre Van Zyl
May 16, 2022

The people at Christies are always friendly and are always there to assist in any situation.

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Ananda De Abreu
June 27, 2020

I really just wanted to say I appreciate my team support. Even though they're both going through a difficult time like everyone else right now, I always get such speedy responses and still get check-ins from them and it is really appreciated. I hope everyone in the team is as rock solid as my team ladies are.

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Pete Letanka
June 19, 2020

Christies Care really understood my whole family’s concerns over getting the best care possible for my grandmother. They provided us with highly trained carers who helped her spend her last few months in comfort and with dignity. Everyone from the staff on the end of the phone to the carers themselves was professional, polite and sensitive both to my grandmother and to the wider family. They made a difficult time easier. We highly recommend using their services.

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Juliet Loudon
June 18, 2020

Christies Care were absolutely wonderful. I went to them for emergency care for my father when he came out of hospital. At a very stressful time for the family, they were kind, understanding, answered my many questions happily and speedily met our needs. Within 24 hours, the right care had been put in place and my father was able to come home. Their carers have been really lovely and, most importantly, my father has liked them and found them professional but also easy to have around and good company. I highly recommend Christies Care and would not hesitate to use them again.

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Alice Kent
June 17, 2020

A wonderful service! Christies Care ensured my grandmother was happy, safe and well cared for. I recommend this company whole-heartedly!

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Leigh Coetsee
May 6, 2020

Christie’s Care is a fantastic company that takes the utmost care of both it’s clients as well as it’s employees! Would definitely recommend!

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Lin Barnes
January 15, 2020

Christies provided care for my ex father in law for 5 years after suffering from a stroke, cant praise them enough for the care he received.

Who is Christies Care?

We’re a family at Christies Care with the same aims – wherever we work, whatever our role, we all work together to provide the best care possible.

Why Christies Care?

With over 30 years’ experience and a CQC Outstanding rating, we are one of the UK’s leading care agencies.
care quality outstanding rated

The services we offer

Flexibility is the key to providing you with the best individual care

Long-term
live-in care

Choosing to have a live-in Carer is the best way to avoid the distress and cost of moving into a residential home.

Introductory or full management service available to suit your needs and budget.

Hourly home care visits

For people in East Suffolk (from Woodbridge in the south, Beccles in the north, and Ixworth and Sudbury to the west) who need smaller amounts of care on a regular basis to maintain their independence.

This service is available for as little as one hour per week.

Short-term
care

Convalescent care, respite care, or anything else. Whatever the reason you need short term care, we’re here for you.

All our Carers are trusted professionals who adapt quickly to your needs.

Customer testimonial
“I was looking after Mum, and trying to keep my own family on track. I wasn’t giving anybody the attention they needed and I just couldn’t do it any more. Now I can breathe. And Mum is Mum again, not a duty.”

Compliance and governance

Our Quality and Safeguarding team ensures Christies Care exceeds all legislation and regulations so you can rest assured our care is of the highest quality.

Safeguarding

The safety of our clients and our carers is our number one priority.

CQC Reports

Rated Outstanding in our last two inspections.

Complaints

We take any failures in service levels extremely seriously.

Statement of Purpose

We have a clear purpose which guides everything we do.

Diversity Policy

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