Our Caring Expertise

Home care for you. With over 30 years’ experience and a CQC Outstanding rating, we are one of the UK’s leading live-in care agencies

care quality outstanding rated
dementia friends

What sets us apart from other home care providers?

Christies Care provide outstanding, personalised live-in and visiting home care to enable our clients to continue to live safely and happily in their own home. 

 

CONTINUITY & COMPATIBILITY

Our live-in and visiting home care services empowers our clients to continue to live independently in the comfort and familiar surroundings of their own home at a time when they would not be able to do so without support. We provide a regular rota of carers that have been matched for compatibility so that our clients (and their families) can feel confident that they are in the safe hands of someone who genuinely cares and they enjoy the company of. 

CUSTOMER SERVICE & COMMUNICATION

As a family owned and run company since 1987, we value and support our clients like members of our family – no-one is just a “number”. We listen; and have the right, personalised conversations to ensure that our clients and their families are fully supported. We also work collaboratively with lead clinicians/external stakeholders to ensure that our clients’ support plans are developed to ensure that their specific needs are met.

CONFIDENCE

We have outstanding carers, who make our clients happy. We invest time, effort, and money into our carers. They go through a rigorous selection process before undertaking our industry-leading training, as well as receiving continual learning opportunities and annual update training. They have the skills, confidence, COMPASSION, and values to deliver the very best care to our clients.

COMPLIANCE

Our Quality and Safeguarding team ensures the company is compliant with relevant legislation and policy relevant to maintaining trust and confidentiality, as well as to ensure we consistently provide high quality care.

For information on how our home care services can help you:

Christies More Information Form

Christies Care is rated OUTSTANDING by CQC.
Only 4% of all care organisations achieve this standard

Latest CQC report highlights include:

Established in 1987, Christies Care is a family-run business which started with an index card folder and a small number of clients and has grown, through personal recommendation and positive word of mouth, to be one of the largest live-in home care providers in the UK.

We offer tailored home care services to suit your individual needs and circumstances, including live in care, home care visits and emergency/ respite care. 

Our highly trained, expert carers are the backbone to the success of our business and each one is required to undertake our intensive training programme to equip them with the skills necessary to become an outstanding caregiver. In fact, less than 10% of applicants make it through our rigorous assessment process which means we only select the best carers in the country to give you the best standard of care, value for money and peace of mind.

What our clients say about us

Valerie T (Sister of Client)
Valerie T (Sister of Client)
9 August 2021
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Due to my brother's wife dying unexpectedly, Christies Care were so efficient in providing emergency care for my brother in very difficult and emotional circumstances. They continued to provide services up until we moved my brother to a care home.
Sarah B (Daughter of Client)
Sarah B (Daughter of Client)
12 July 2021
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A very good experience from booking the carer through to the time the carer spent with my mother. The carer was attentive, patient and kind. Altogether a very professional service. I would use this company again if further care was required.
Catherine W (Daughter of Client)
Catherine W (Daughter of Client)
28 April 2021
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Both the recent Christies' carers for Mum, 92, and Dad, 101, have fitted in extremely well. They have taken the time to understand my parents' routines and cater for their preferences. I am impressed with the kindness and the high standard of care provided.

Providing expert carers, value for money and peace of mind for you

Care

Today we deliver around 23,000 weeks of care a year but our ethos remains the same as when we started out. We are a people-driven business and our carers are vital to our success. That’s why we invest heavily in selecting, recruiting and training our care team, each of whom must complete an industry leading two-week training programme to equip them with the skills necessary to care for a wide range of needs from complex conditions to companionship.

Compassion

Aside from the skills we teach, it is essential our staff have the right qualities and attitude to nurture and care for a vulnerable person so that families can rest assured their loved one is receiving the best standard of care. Our carers have the skills and initiative to deliver care in your home in a manner that is helpful, respectful, polite and compassionate.

Compatibility

The complex task of matching the skills and attributes, outlooks and personalities of carers to suitable clients is managed by our Care Management Team. They meet and interview all carers and keep in regular contact, building a good relationship. They also make regular home visits and spend time talking to clients and/or their families to understand their needs and wants. 91% of our clients request that their first carer returns to care for them on their regular rota.

Continuity of care

We won’t let you down. Whatever the reason, if your carer is due a break, is unwell or has a family emergency, we work very carefully to select a regular rota of friendly faces so that our clients will always be cared for by someone they like and are familiar with.

Who are our Christies carers?

Our carers are just that, people who care. We select only the best candidates to undertake our training and look after our clients and we regularly consult with you to ensure compatibility and satisfaction. Building a good rapport with your carer is essential to the success of your care plan. You can rely on someone whose company you can enjoy, who is punctual and dependable, friendly and respectful, caring and compassionate. 

“Right from the moment I first called Christies Care Ltd they have been helpful and reassuring. A carer came the same day I picked my mother up from hospital and fitted in straight away. I felt completely confident and happy leaving mum in her care. The house now looks clean and cosy and mum looks wonderfully well looked after.”

Lizzi, daughter of Client

Customer testimonial