Meet the Care Management Team
The Care Management Team provides seamless support to each care package from carer to client.
From our client’s introduction to Christies Care to a dedicated point of contact who manages a client’s care journey, we provide a united, cohesive team that supports the entire care package across our clients, their family members and our carers.
From day to day queries to emergencies, each team member is trained and relied upon to respond in a fast and efficient manner and always with our mantra of ‘person-centred care.’ This ethos continues into the support of our carers and we have invested in dedicated Wellbeing Officers to focus entirely on our carers’ needs.
Led by James and Ebony, the team strive to identify carers that become a regular and comforting presence in our clients’ homes.
Focusing on mobility, companionship and support, as well as our clients’ personal goals, the relationships forged here are an integral part of how we create an ideal care partnership.
James Watkiss
Care Management Team Leader
I joined Christies Care in January 2014, and now run the Care Management Team alongside my colleague Ebony. I joined Christies Care as I very much wanted to work closely with people, and since joining the company have found my role to be most rewarding.
“It’s been great working with all in the Care Management Team to develop and grow and help achieve our Outstanding rating. Something which we are all extremely proud of. I get a real sense of satisfaction knowing that the help we provide enables our clients to maintain their independence and enjoy living in the familiar surroundings of their own home.”
Ebony Thomas
Care Management Team Leader
I joined Christies Care in October 2018, having previously worked as a specialist live-in Nanny working all over the UK.
“My role is to match clients with like-minded carers and ensure they have year-round care. I’ve really enjoyed my time here at Christies so far. I’ve learnt a lot and met a lot of lovely new people – clients, carers and office staff alike.”
When I’m not at work, I’m a busy mum to a 5 year old wild-child. But if you ask her, I’m the pink power ranger!
Emma Ford
Care Coordinator
Jane Petrie
Care Coordinator
Elizabeth Martin
Carer Contact Coordinator
Fern Baxter-Baldry
Care Coordinator
Emma Payne
Carer Contact Coordinator
Deon Difrancesco
Care Coordinator
Imogen Rowland
Care Coordinator
Matthew Clarke
Care Coordinator
Harriet Charters
Care Coordinator
Kate Harvey
Carer Contact Coordinator
