Meet the Care Management Team

Your dedicated point of contact in your Christies Care journey

The Care Management Team provides seamless support to each care package from carer to client.

From our client’s introduction to Christies Care to a dedicated point of contact who manages a client’s care journey, we provide a united, cohesive team that supports the entire care package across our clients, their family members and our carers.

From day to day queries to emergencies, each team member is trained and relied upon to respond in a fast and efficient manner and always with our mantra of ‘person-centred care.’ This ethos continues into the support of our carers and we have invested in dedicated Wellbeing Officers to focus entirely on our carers’ needs.

Led by James and Ebony, the team strive to identify carers that become a regular and comforting presence in our clients’ homes.

Focusing on mobility, companionship and support, as well as our clients’ personal goals, the relationships forged here are an integral part of how we create an ideal care partnership.

James Watkiss

Care Management Team Leader

I joined Christies Care in January 2014, and now run the Care Management Team alongside my colleague Ebony. I joined Christies Care as I very much wanted to work closely with people, and since joining the company have found my role to be most rewarding.

“It’s been great working with all in the Care Management Team to develop and grow and help achieve our Outstanding rating. Something which we are all extremely proud of. I get a real sense of satisfaction knowing that the help we provide enables our clients to maintain their independence and enjoy living in the familiar surroundings of their own home.”

Ebony Thomas

Care Management Team Leader

I joined Christies Care in October 2018, having previously worked as a specialist live-in Nanny working all over the UK.

“My role is to match clients with like-minded carers and ensure they have year-round care. I’ve really enjoyed my time here at Christies so far. I’ve learnt a lot and met a lot of lovely new people – clients, carers and office staff alike.”

When I’m not at work, I’m a busy mum to a 5 year old wild-child. But if you ask her, I’m the pink power ranger!

Emma Ford

Care Coordinator

Jane Petrie

Care Coordinator

Jodie Thomson

Care Coordinator

Matt Gunns

Care Coordinator

Victoria Shortley

Wellbeing Advisor

Claire Bigwood

Care Adminsitrator

Elizabeth Martin

Logistics Coordinator

Elisabeth May

Wellbeing Advisor

Fern Baxter

Fern Baxter-Baldry

Logistics Coordinator

Deon Difrancesco

Care Coordinator

Imogen Rowland

Care Coordinator

Matthew Clarke

Care Coordinator

Harriet Charters

Care Coordinator

Kate Harvey

Logistics Coordinator

Michelle Green

Logistics Coordinator

Logan Thompson

Logistics Coordinator