Meet our New Client Team

Friendly, caring and understanding

Welcoming you to Christies Care

Our New Client Team are the people who take our clients from their first contact with us to having successful care. The team is made up of people who are interested in other people; who want to help and who understand what our potential clients and their families are going through.

From the first contact, the team find out as much as possible about our potential clients, to make sure the care is going to be successful. At the same time, they answer questions and inform clients and families about all the things they’ll have to think of in the future.

The New Client Team then sort out assessments with our Local Area Managers and find the right carer for the right client, organising the logistics and making sure that the carer is successful.

The key to our success is that reassurance and good outcomes that come from the fact the same New Client Team are in touch with our clients and their families from the very first contact until we know that our care is working well.

Ellen Lewis

I have been with Christies Care since 2018, during that time I have had the opportunity to work across various teams, and work closely with our senior management team. Providing support and guidance to our clients, carers and internal teams is something I am passionate about.

I have been with Christies Care since 2018, during that time I have had the opportunity to work across various teams, and work closely with our senior management team. Providing support and guidance to our clients, carers and internal teams is something I am passionate about.

Hana Cornish

I have been working for Christies Care as a New Client Coordinator since 2020. We are here to help assist with our clients’ live-in care journey. We provide them with information about us and how we work and talk through each step of the process. 

I have been working for Christies Care as a New Client Coordinator since 2020. We are here to help assist with our clients’ live-in care journey. We provide them with information about us and how we work and talk through each step of the process. 

Mandy Bowen

I joined Christies Care over 10 years ago, after having both live-in care and hourly care for my parents. I saw first hand the benefits of care and wanted to give back when I was able.  Working within the New Client team, I assist with setting up new care packages, answering queries and questions. I very much enjoy my role which I find extremely rewarding assisting  people to remain in their own homes to live as safely and as independently as they can.

I joined Christies Care over 10 years ago, after having both live-in care and hourly care for my parents. I saw first hand the benefits of care and wanted to give back when I was able.  Working within the New Client team, I assist with setting up new care packages, answering queries and questions. I very much enjoy my role which I find extremely rewarding assisting  people to remain in their own homes to live as safely and as independently as they can.

Nadine Ling

I have worked for Christies Care since 2016 and currently work within the new client team. My role is to help get new client packages up and running and to ensure we provide the best service possible, stress free for client/families, enabling our clients to live in their own homes where possible.

I have worked for Christies Care since 2016 and currently work within the new client team. My role is to help get new client packages up and running and to ensure we provide the best service possible, stress free for client/families, enabling our clients to live in their own homes where possible.

Emma Watling

My role is to be a first point of contact, ensuring all our clients’ questions are answered and concerns are addressed promptly. My goal is to make sure they feel supported and informed every step of the way, making their journey with us as smooth and stress free as possible, enabling them to continue to live safely and happily in their own home.

My role is to be a first point of contact, ensuring all our clients’ questions are answered and concerns are addressed promptly. My goal is to make sure they feel supported and informed every step of the way, making their journey with us as smooth and stress free as possible, enabling them to continue to live safely and happily in their own home.

Karen Kitson

I have been with Christies Care for 11 years and working within different departments within this time. I currently work with the New Client Team as the New Client Team Administrator. I enjoy helping the team set up the new client packages and it is rewarding when the clients start and we can make a difference to their lives.

I have been with Christies Care for 11 years and working within different departments within this time. I currently work with the New Client Team as the New Client Team Administrator. I enjoy helping the team set up the new client packages and it is rewarding when the clients start and we can make a difference to their lives.