Our Christies Care Commitment
CHRISTIES CARE COMMITMENT:
To provide outstanding live-in and visiting home care, personalised to the wants, needs and wishes of the client, to enable them to continue to live safely and happily in their own home.
CONTINUITY & COMPATIBILITY
Christies Care aims to empower our clients to continue to live independently in the comfort and familiar surroundings of their own home at a time when they would not be able to do so without support. With a regular rota of carers matched for compatibility, clients (and their families) can feel confident that they are in the safe hands of someone who genuinely cares.
CUSTOMER SERVICE & COMMUNICATION
As a family owned and run company, we support our clients and carers like members of our family - no-one is just a “number”. We value our clients and carers. We listen; and have the right, personalised conversations to ensure they are fully supported, and individual needs are met. We work collaboratively with lead clinicians/external stakeholders to ensure that our client’s support plans are developed to ensure that their specific needs are met.
CONFIDENCE
We have outstanding carers, who make our clients happy. We invest time, effort, and money into our carers; their rigorous selection, their industry-leading training, and their happiness. They have the skills, confidence, COMPASSION, and values to deliver the very best care.
COMPLIANCE
Our Quality and Safeguarding team ensures the company is compliant with relevant legislation and policy relevant to maintaining trust and confidentiality, as well as to ensure we provide high quality care.
OUR PURPOSE:
To Make Life Better
OUR VALUES:
• Do as you would be done by
• Bring positive energy
• Be outstanding
• Do what you say you will do
