Meet our Senior Management Team
Freddy Gathorne Hardy
Freddy has enjoyed a fascinating and diverse career, first exploring the jungles of the world and studying for a PHD at the Natural History Museum before leaving to work as a management consultant in London where he specialised in improving the performance of many different companies.
In 2009, his father Hugh, invited his children to join him at Christies Care and Freddy took up the offer.
“I was just about to have my first child, and so a move from London to the space and freedom of Suffolk was very welcome. I also wanted to do something more fulfilling than management consultancy. I wanted to really help build something and see it grow”.
“Our main value is: Do as you would be done by and is embedded throughout the company. If everyone behaves like this, and follows this value to make decisions, we will achieve our company Purpose: To make life better – for both our clients and carers.”
Hugh Gathorne Hardy
CHAIRMAN & DIRECTOR
Hugh was a founder shareholder of Christies Care and has been Chairman since 1991. His active interest and investment has been key to the development and growth of the company from a tiny agency with 8 clients and a dozen carers to its current size – Christies Care is now one of the UK’s leading live in care agencies.
Suffolk born and bred, Hugh’s background was in commerce and banking and as a management consultant and chartered accountant.
With Freddy and Charlotte now in control of the business, Hugh’s focus is on maintaining and improving the outstanding service Christies Care gives to its clients, carers and staff. He is closely involved with the day-to-day running of the company and still frequently visits clients.
“Freddy and I talk shop lots of the time and I have the great pleasure of knowing the company will go on to the next generation with unchanged principles. Do I interfere? You must ask Freddy that!”
Operations Director and Registered Manager for Christies Care Ltd
Charlotte’s background working within Operational Policing for Suffolk Constabulary and HR, provides an invaluable foundation for her dual role as Operations Director and Registered Manager for Christies Care Ltd.
“I had heard so many good things about Christies and their reputation in the live-in care sector and I feel very privileged to be a part of this. Christies is a real family-run business, we have strong values which resonates throughout the company. Christies Care really does have that family feel which sets this company part from so many others.
“We have just launched our Christies Care Commitment which I am so passionate about; it encapsulates who we are and what will do for our clients, carers and staff.
“My key focus for Christies is continual service improvement and change management. My passion is people: I love working with our staff to influence and lead them to ensure that we give the best service possible to our clients and carers. As Registered Manager, my mission is to ensure Christies Care provides the highest quality of care possible and to ensure we are outstanding at everything we do.”
“Level 10” Senior Management Team
Sarah Laflin – Marketing Manager
Elaine Boardley – Management Accountant
Emily Smith – Head of New Client Team and Local Area Advisors
Charlotte Driver-Young – Operations Director
Freddy Gathorne-Hardy – Managing Director
Tim Middleton – Head of Operations