Meet the Bookings Team

Your dedicated point of contact in your Christies Care journey

Our bookings team lead our clients from their introduction to Christies Care to a dedicated point of contact who manages a client’s care journey.

From day to day queries to emergencies, each team member is trained and relied upon to respond in a fast and efficient manner and always with our mantra of ‘person-centred care.’

Led by James, Joe and Shaunna who share 14 years’ experience between them, the team will strive to identify carers that become a regular and comforting presence in our clients’ homes.

Focusing on mobility, companionship and support as well as our clients’ personal goals, the relationships forged here are an integral part of how we create an ideal care partnership.

Our carers are a vital part of our strength and we have reached the finals for ‘Great British Care Awards Home Care Worker’ for which we are extremely proud. This is a testimony to our Bookings Teams and Carers working together to provide the very best home care for those who need it.

Shaunna Barber​

Shaunna Barber

Bookings Department Manager

I started with Christie’s Care in January 2015 in the carer support department. I then moved over to the Bookings department and I am now a Bookings department manager.

“I enjoy my job very much and the variation it brings on a day to day basis. In the past I have been a carer myself so I understand not only the stress and pressures involved, but equally the massive benefits providing care can bring for both our clients and carers.”

Some things I enjoy outside of work include spending time with family and friends, baking and going to Zumba classes.

Kelly Bundy

Bookings Co-ordinator

I have been with Christies Care since early 2017. I was previously in the British Army where I spent 7 years – it was an amazing experience. My role at Christies is managing clients as a booking co-ordinator. I really enjoy being a part of the team where we work with clients with more complex conditions such as LD, spinal injuries, brain injuries, cerebral palsy and Down syndrome.

“I really enjoy getting to meet our clients which is always nice, seeing them face to face. We also talk to many of our clients on a weekly basis, getting to know them that little bit more.”

When I’m not working I like being with my family, exercising and learning different things.
Kelly Bundy​
Joe Glass​

Joe Glass

Bookings Department Manager

I started with Christies Care in 2016 as a Booking Coordinator. I joined Christies Care as I was looking for a change in direction and wanted to be a part of something meaningful. I knew of Christies through people who worked here and never heard a bad word.

“Christies is more than just a care agency and really do want to make a difference. This shows, as a large part of my role is looking at how we can help our clients get everything they want by remaining at home. This could be anything from making dinner for themselves to having regular outings. I have spent a large amount of time looking into falls prevention and how the smallest of changes and people moving a little bit more, can massively reduce the risk of falls occurring. It is a very satisfying feeling to know we are not just helping but making a change.”

When I am not at work I spend the majority of my time with my wife and two dogs Rodney & Ruby.

Emma Ford

Bookings Co-ordinator

“I have been with Christies Care since 2004. What I like most about my job is the diversity of people I work with and helping to make a difference in a person’s life.”

Family time is extremely important to me and I enjoy spending time with my two young children. We love being “out and about” and like to travel and visit different places.
Emma Ford​
Jane Petrie​

Jane Petrie

Bookings Co-ordinator

“I joined Christies in 2017 and thoroughly enjoy building relationships with both my clients and their families. Everyone has a story that impacts on their needs and by listening we can understand and resolve any needs and concerns.”

Life at home revolves around family, friends and taking long walks along the beach with my dog.

Ebony Thomas

Bookings Co-ordinator

I joined Christies Care in October 2018, having previously worked as a specialist live-in Nanny working all over the UK.

“My role is to match clients with like-minded carers and ensure they have year-round care. I’ve really enjoyed my time here at Christies so far. I’ve learnt a lot and met a lot of lovely new people – clients, carers and office staff alike.”

When I’m not at work, I’m a busy mum to a 5 year old wild-child. But if you ask her, I’m the pink power ranger!
Ebony Thomas​
Jodie Thomson​

Jodie Thomson

Bookings Co-ordinator

I joined Christies Care in April 2016. I started off in the Carer Support Team, moving over to the Bookings Team in 2018. Before joining Christies I worked as a carer. I spent time working with an hourly care agency and then moving on to working in a dementia care home.

I returned from maternity leave after having my little boy in April 2020. I am enjoying being back at work and getting to know my clients and their families and building relationships with them.

When I am not at work I am usually chasing after my one year old and spending quality time with my family and two dogs.

James Watkiss

Bookings Department Manager

I joined Christies Care in January 2014, and now run the Bookings department alongside my colleagues Joe and Shaunna. I joined Christies Care as I very much wanted to work closely with people, and since joining the company have found my role to be most rewarding.

“It’s been great working with all in the Bookings Team to develop and grow and help achieve our Outstanding rating. Something which we are all extremely proud of.I get a real sense of satisfaction knowing that the help we provide enables our clients to maintain their independence and enjoy living in the familiar surroundings of their own home.”

James Watkiss​
Chris Ingram​

Chris Ingram

Bookings Supervisor

“I have been working at Christies for 11 and a half years now and I enjoy being able to help people receive the care they need to remain in their own homes.”

When I’m away from the office I enjoy spending time with my family and taking my son to London to see our favourite football team, Crystal Palace, play.

Nadine Ling

Bookings Co-ordinator

I started working for Christies is 2016 in the Carer Support Team which I loved – they were very supportive to me.

“In June 2018 I started working in the bookings team in Topaz and I absolutely love this job. I love supporting both the client/family and the carers and making a difference if I can.”

In my spare time I enjoy socialising and spending time with my family.
Nadine Ling​