Join the Christies Care Family
With opportunities for personal growth and professional development, a career with Christies Care is as rewarding as it is fulfilling.
- Start a rewarding career with Christies Care
We’re more than just a team. We are a Family
Joining our team means becoming part of a close-knit community where every member is valued and respected. With strong core values and a culture centred on inclusion, support and empowering others to succeed, we invest in our own.
Current vacancies
New Client Coordinator
- Saxmundham Office
- £24,910
Contract Type: 12-month maternity cover
About Christies Care
Christies Care is a leading provider of domiciliary care for dependent adults, rated Outstanding by the Care Quality Commission (CQC). Our mission is to provide compassionate, high-quality care that empowers our Clients to live independently and with dignity.
At Christies Care, our core values guide everything we do:
✔ Do as you would be done by
✔ Bring positive energy
✔ Be outstanding
✔ Do what you say you will do
Job Purpose
As a New Client Coordinator, you will play a crucial role in onboarding new Clients, ensuring a seamless transition into our care services. Your primary responsibility is to acquire new Clients and support them during their initial weeks, ensuring that their care is effectively delivered and meets their needs.
Key Responsibilities
- Act as the first point of contact for new Clients, their families, and external stakeholders, providing essential information about our services and costs.
- Work closely with Clients to understand their needs, manage expectations, and ensure the smooth setup of care packages.
- Maintain ongoing communication with Clients and their advocates to gather feedback and take action on any issues.
- Advise potential Clients on different funding options, including Local Authority personal budgets, direct payments, and Continuing Healthcare (CHC) funding.
- Collaborate with internal teams to meet deadlines and deliver the best possible service.
- Determine appropriate costings for care packages in line with company policies.
- Ensure the correct implementation of finance processes and terms and conditions for new care packages.
- Secure deposits to confirm new Client starts.
- Match the most suitable Carers to new Clients and coordinate logistics to ensure a positive experience for all parties.
- Liaise with Local Area Managers to review and implement recommendations following risk assessments.
- Monitor and respond to safeguarding concerns, escalating them appropriately to the Quality and Safeguarding team.
- Maintain accurate records, statistics, and reports using the Care Management system.
- Proactively identify and address any concerns with care packages, working towards timely resolutions.
- Actively promote Christies Care services and explore new business opportunities.
- Assist with marketing initiatives, including identifying potential Client and Carer stories for promotional use.
- Organise and participate in induction and training sessions as required.
Person Specification
We are looking for a compassionate and proactive individual who is passionate about making a difference in people’s lives. The ideal candidate will have:
- A strong commitment to Christies Care’s values and Customer Service Commitment.
- Exceptional communication skills (both verbal and written).
- Strong organisational and time-management abilities.
- An empathetic and professional approach when handling sensitive conversations.
- The ability to work independently and as part of a dynamic team.
- A flexible and adaptable mindset to meet the needs of Clients and Carers.
- Knowledge of safeguarding procedures and relevant legislation.
- Proficiency in Microsoft Office and Care Management systems.
- Experience in negotiating, problem-solving, and delivering outstanding customer service.
- Sales skills and the ability to identify marketing opportunities.
- Knowledge of the CHC framework and End-of-Life care (desirable but not essential).
Performance Criteria
Your success in this role will be measured by:
- Achieving key performance indicators set by the Head of Care.
- Meeting deadlines and ensuring efficient onboarding of new Clients.
- Feedback from Clients, Carers, and colleagues.
- Contribution to team targets and company growth.
Why Join Christies Care?
- Be part of an Outstanding-rated care organisation.
- Work in a supportive and rewarding environment where you can make a real difference.
- Opportunities for professional development and career progression.
- Competitive salary and benefits package.
If you are passionate about care and have the skills and experience to excel in this role, we would love to hear from you!
Apply today and be part of something truly meaningful!
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,910.00 per year
Schedule:
- Monday to Friday
Language:
- English (preferred)
Work Location: In person
New Client Coordinator
- Saxmundham Office
- £24,910
Contract Type: 12 month maternity cover
About Christies Care
Christies Care is a leading provider of domiciliary care for dependent adults, rated Outstanding by the Care Quality Commission (CQC). Our mission is to provide compassionate, high-quality care that empowers our Clients to live independently and with dignity.
At Christies Care, our core values guide everything we do:
✔ Do as you would be done by
✔ Bring positive energy
✔ Be outstanding
✔ Do what you say you will do
Job Purpose
As a New Client Coordinator, you will play a crucial role in onboarding new Clients, ensuring a seamless transition into our care services. Your primary responsibility is to acquire new Clients and support them during their initial weeks, ensuring that their care is effectively delivered and meets their needs.
Key Responsibilities
- Act as the first point of contact for new Clients, their families, and external stakeholders, providing essential information about our services and costs.
- Work closely with Clients to understand their needs, manage expectations, and ensure the smooth setup of care packages.
- Maintain ongoing communication with Clients and their advocates to gather feedback and take action on any issues.
- Advise potential Clients on different funding options, including Local Authority personal budgets, direct payments, and Continuing Healthcare (CHC) funding.
- Collaborate with internal teams to meet deadlines and deliver the best possible service.
- Determine appropriate costings for care packages in line with company policies.
- Ensure the correct implementation of finance processes and terms and conditions for new care packages.
- Secure deposits to confirm new Client starts.
- Match the most suitable Carers to new Clients and coordinate logistics to ensure a positive experience for all parties.
- Liaise with Local Area Managers to review and implement recommendations following risk assessments.
- Monitor and respond to safeguarding concerns, escalating them appropriately to the Quality and Safeguarding team.
- Maintain accurate records, statistics, and reports using the Care Management system.
- Proactively identify and address any concerns with care packages, working towards timely resolutions.
- Actively promote Christies Care services and explore new business opportunities.
- Assist with marketing initiatives, including identifying potential Client and Carer stories for promotional use.
- Organise and participate in induction and training sessions as required.
Person Specification
We are looking for a compassionate and proactive individual who is passionate about making a difference in people’s lives. The ideal candidate will have:
- A strong commitment to Christies Care’s values and Customer Service Commitment.
- Exceptional communication skills (both verbal and written).
- Strong organisational and time-management abilities.
- An empathetic and professional approach when handling sensitive conversations.
- The ability to work independently and as part of a dynamic team.
- A flexible and adaptable mindset to meet the needs of Clients and Carers.
- Knowledge of safeguarding procedures and relevant legislation.
- Proficiency in Microsoft Office and Care Management systems.
- Experience in negotiating, problem-solving, and delivering outstanding customer service.
- Sales skills and the ability to identify marketing opportunities.
- Knowledge of the CHC framework and End-of-Life care (desirable but not essential).
Performance Criteria
Your success in this role will be measured by:
- Achieving key performance indicators set by the Head of Care.
- Meeting deadlines and ensuring efficient onboarding of new Clients.
- Feedback from Clients, Carers, and colleagues.
- Contribution to team targets and company growth.
Why Join Christies Care?
- Be part of an Outstanding-rated care organisation.
- Work in a supportive and rewarding environment where you can make a real difference.
- Opportunities for professional development and career progression.
- Competitive salary and benefits package.
If you are passionate about care and have the skills and experience to excel in this role, we would love to hear from you!
Apply today and be part of something truly meaningful!
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,910.00 per year
Schedule:
- Monday to Friday
Language:
- English (preferred)
Work Location: In person
Accounts Manager 12 Month Maternity Cover
- Saxmundham Branch
- £37,000
Accounts Manager 12 Month Maternity Cover
Contract Type: 12 Month Maternity Cover
Reports to: Head of Operations
About Christies Care
Christies Care is a leading provider of domiciliary care for dependent adults, rated Outstanding by the Care Quality Commission (CQC). Our mission is to provide high-quality care that enables Clients to live independently and with dignity.
At Christies Care, our core values guide everything we do:
✔ Do as you would be done by
✔ Bring positive energy
✔ Be outstanding
✔ Do what you say you will do
Job Purpose
As an Accounts Manager, you will be responsible for overseeing all financial operations, ensuring the accuracy of financial reporting, and maintaining the Company’s financial stability. You will play a vital role in compliance with financial regulations and contribute to the continuous development of our financial processes.
Key Responsibilities
- Ensure timely and accurate delivery of financial reports, including monthly and annual management accounts with variance analysis.
- Provide financial advice and strategic guidance to employees to support business objectives.
- Oversee the administration of the Company’s financial assets and ensure compliance with relevant legislation.
- Continuously improve accounting processes for efficiency and compliance.
- Prepare year-end accounts and coordinate with auditors for final sign-off and submission to Companies House.
- Act as the primary contact for banks, solicitors, auditors, insurers, and HMRC.
- Utilise the Christies Decision-Making Model to make informed, risk-based financial decisions.
- Conduct regular debrief exercises to refine financial strategies and improve operational effectiveness.
- Manage Key Performance Indicators (KPIs), identifying areas of improvement and implementing strategies to optimise financial performance.
- Support Continuing Professional Development (CPD) initiatives, providing recognition and encouragement.
- Foster open, honest, and transparent communication within the organisation to build meaningful professional relationships.
Person Specification
We are looking for a highly skilled financial professional with strong analytical and problem-solving abilities. The ideal candidate will have:
- A commitment to Christies Care’s values and Customer Service Commitment.
- A passion for delivering high-quality financial management and operational excellence.
- Strong commercial awareness and experience in achieving Key Performance Indicators (KPIs).
- Excellent analytical, problem-solving, and organisational change skills.
- Proven experience in coaching and developing others.
- A drive for self-improvement and responsiveness to feedback.
- Strong communication skills, both written and verbal, with the ability to manage difficult conversations.
- A role model approach to equality, diversity, and inclusion.
- Strong attention to detail, emotional intelligence, and an ability to remain resilient in a fast-paced environment.
- The ability to maintain confidentiality and professional boundaries at all times.
- Up-to-date knowledge of relevant legislation and accounting regulations.
- Proficiency in Microsoft Office, particularly Excel (VLOOKUP, SUMIF, Pivot Tables).
- ACA or ACCA qualified, with post-qualification experience.
- Strong technical knowledge of accounting rules and tax compliance.
- Expertise in accounting systems; prior experience with SAGE 200 and Sage 50 Payroll is highly desirable.
Performance Criteria
Your success in this role will be measured by:
- Net Promoter Scores (NPS) reflecting stakeholder satisfaction.
- Achieving agreed targets and outcomes.
- Performance against Key Performance Indicators (KPIs).
- Success in team performance indicators.
- Consistently meeting financial reporting deadlines.
Why Join Christies Care?
- Be part of an Outstanding-rated care organisation.
- A supportive and dynamic working environment.
- Opportunities for professional growth and career development.
- Competitive salary and benefits package.
If you are an experienced financial professional looking for a rewarding opportunity, we would love to hear from you!
Apply today and be part of something truly impactful!
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £37,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Interested in joining us?
We’re always looking for exceptional talent to join our Christies Care Team. If you are passionate, driven and want to make a difference, send us your CV today.
Build your career with Purpose
At Christies Care, we offer you the opportunity to build a fulfilling career while making a positive impact on the lives of others.
Our roles are a chance to contribute to something meaningful, whether you’re passionate about healthcare, social services, or community development – we provide the platform and support for you to grow and build your career with purpose.
What our staff say about us
