What People Say About Us

Let our clients and carers tell you why our trusted live-in care and hourly home care has helped them to live happier lives with improvements for both physical and mental health

Praise for carers

“… the carers as usual have been fabulous, thank you for your support during this difficult time, we have just had J for a month and she has done over and beyond, my mother was behind in appointments because of covid but J has sorted appointments for teeth, hair, hearing aids and opticians. She also is an angel ! Mum is looking and feeling great and we can't thank her enough”

“We would also like to pass on a huge thank you to all at Christies for your dedication and expertise under exceptionally difficult circumstances. We are really, really happy with the service we have had, B was brilliant with dad, we will definitely ask for her again in the future”

“The service has been fantastic from start to finish; we also appreciated you getting everything organised quickly and Emily being so responsive to our last minute concerns. We can see why you get such good CQC ratings! Very well deserved. Thanks for all your help”

“It has been a pleasure to deal with your helpful office staff, and to have two visits from Tania, the area advisor to assess Mum. All has been handled with great professionalism and care”

“We will certainly be coming back to Christies to cover the next respite break, which will probably be in a couple of months time. It would be wonderful if we could have J back again. Meanwhile, thanks again for a really positive experience with Christies”

“…they seem to be hitting it off and R is really breaking through barriers. He said L did a remarkable job as the first carer now R is also doing the same. David said he has 100% praise for everyone at Christies and that the carers have been fantastic and the support is great”

“We just wanted to let you know how thankful we are to have J looking after Dad during this time of crisis. He is so calm, professional and compassionate. When he is concerned about Dad’s condition he always contacts the G.P. or District Nurse and has actioned their advice before telephoning us to keep us informed, which is so reassuring at a time when we cannot visit. His concern for Dad’s quality of life is foremost and it helps us so much to hear that Dad occasionally still enjoys a little treat like chocolate ice cream, or has cracked a joke with J and the lovely support staff”

“I can honestly say I have adapted well with having a carer live in my house after living alone for 22 years. I currently have continuity with the carers that I have. The real outstanding carer was K, it was like having a great friend stay with me”

“Last but not least, J has done a wonderful job looking after Mum. Nothing has been too much trouble, and J’s friendly warm personality has suited Mum down to the ground. I should add that we are very grateful indeed that J was happy to stay on for a few more days at the end, to care for Mum when the return of her regular carer was delayed”

Praise for Bookings Team

“I was privileged to care for C as a day carer and later as her night carer and it was wonderful to be able to speak to J in the Bookings Team and have the assurance and confidence that you knew her well, your advice and guidance was always appreciated”

“….C often told me that she appreciated that you always went the extra mile to assist her and listened to her concerns. She really did value you and the time and effort you put into making sure she had excellent care….often during the height of the pandemic would mention how relieved she was to have carers at home”

Praise from carers

“My caring years have been my new life in England and I thank the training team for all they have done to make caring interesting, exciting and invaluable. The staff too for their friendship kindness and support and help over the years. I’ve had very interesting clients and learning all the time about people”

“I arrived at Christie’s Head Office in the spring of 2005 and will always remember my first day of training walking up the lane and noticing the rapeseed fields ablaze in bright yellow feeling apprehensive and very emotional but soon was welcomed by the friendly faces of the Training Team who quickly made us feel relaxed and safe. My new life had begun”

“Christies Care have been very supportive and I have made many friends and acquaintances and it must be difficult too for the staff to find us placements and match us all up. I thank them all”

“The training was amazing and so in-depth, I found myself leaving training feeling super confident and felt very prepared. The training staff were amazing and so encouraging.

The best thing about being a carer is knowing that I am making a positive difference to my clients lives and that I find myself in new and exciting places and scenarios all the time.

I would like to commend everyone involved with Christie’s, from the carers themselves to the training staff, placement staff, carer support, etc and say well done for all the hard work, care and dedication they put in. We are changing lives for the better”